TERMS OF SERVICE

All products sold on www.purelinendrape.com are minimalist linen curtains. All items are physical goods, either manufactured to order based on customer specifications or shipped from existing stock.

This website does not offer subscription services, automatic membership renewals, or recurring billing services. All purchases are one-time transactions.

II. Billing Terms
Full payment is required at checkout for all orders, covering the product price, applicable taxes, and shipping fees (if any).
By placing an order, the customer agrees to pay the total order amount; this constitutes a final, one-time charge.
This website will not make repeat charges or automatic renewals for the same order in the future.
If a customer uses installment payment services (e.g., provided by third-party payment platforms), the terms of such installments are determined by the third-party platform and are independent of this website.
III. Order Confirmation
Upon completion of payment, the system will send an order confirmation email.
Order confirmation signifies that the transaction is established and the order has entered the processing and shipping stage.
To modify or cancel an order, please contact customer service promptly before the order is shipped.
IV. Pricing and Changes
This website reserves the right to adjust product prices at any time; price changes will not affect orders for which payment has already been completed.
All prices are denominated in US Dollars (USD) (if other currencies apply, they will be displayed on the checkout page).
V. Refunds and Returns/Exchanges
As the products are custom or semi-custom linen curtains, some orders may not be eligible for “no-reason” returns (please refer to the specific return and exchange policy).
In the event of quality issues or incorrect shipment, we will provide a refund or a free replacement.
Requests for returns or exchanges must be submitted within the specified timeframe, accompanied by order details and relevant evidence.
VI. User Responsibilities

Users must ensure that the provided shipping address, contact information, and order details are accurate. This website assumes no liability for delivery failures or delays resulting from incorrect information.

VII. Disclaimer

To the maximum extent permitted by law, this website is not liable for losses caused by logistics delays, force majeure, or issues with third-party services.

VIII. Policy Updates

We reserve the right to update these terms at any time; updates will be posted on this page without separate notification.