HElP CENTER

I. Order and Purchase Information
All products on this website are one-time purchases; there are no subscription-based services or automatic renewal features.
An order is considered confirmed once payment is completed, at which point processing and shipping begin.
Once payment is confirmed, no automatic renewals or recurring charges will occur; all costs represent a single, one-time transaction.
II. Billing and Payment Terms
All products are sold via a one-time full payment model.
The total amount due includes the product price plus applicable shipping fees and taxes (if any).
This website does not engage in any form of automatic or recurring charges after the initial transaction.
If third-party payment tools (such as credit card installments or PayPal installments) are used, the relevant installment rules are governed by the third-party platform.
III. Shipping and Logistics
Orders are typically processed within 2–5 business days of confirmation (excluding custom-made items).
Actual delivery times may vary based on location and logistics conditions.
Delivery may be delayed due to holidays, weather conditions, or force majeure events.
IV. Return and Exchange Policy
Some linen curtain products may be custom or semi-custom items; specific return and exchange rules are outlined on the product page.
Return requests for reasons other than quality issues may be subject to specific conditions.
If you receive a product with quality issues or an incorrect item, please contact customer service within the specified timeframe to request a resolution.
V. Frequently Asked Questions (FAQ)

Q1: Are there any subscription or membership fees?
A: No. All products on this website are one-time purchases; there are no subscription or automatic renewal services.

Q2: Will I be charged repeatedly?
A: No. Payment is collected only once at the time the order is placed.

Q3: Can I cancel my order?
A: You may request cancellation before the order has shipped; once shipped, the return policy applies.

Q4: Are the products customizable?
A: Some linen curtains offer customizable dimensions; please refer to the specific product page for details. VI. Disclaimer

To the extent permitted by law, this website assumes no liability for the following:

Losses caused by logistics delays or third-party transportation
Order delays resulting from force majeure (e.g., weather conditions, policy changes)
Delivery failures caused by incorrect information provided by the user
VII. Policy Updates

This website reserves the right to modify this policy at any time; updates will take effect immediately upon publication on the page.